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Studio Policies
Cancellations
If you need to cancel your appointment, please notify me at least 48 hours before the appointment. *Less than 24 hours of the appointment will result in a charge of 50% of the service cost. Less than 12 hours notice will result in 100% of the service cost being charged.
Late Arrivals
To respect the time of my clients and myself, I ask you to be on time for your appointment. Clients who arrive more than 15 minutes late will be required to pay a late fee ($20). Clients who arrive more than 30 minutes late will forfeit their appointment and be considered a *"No-Show".
No Shows
If you do not show up for an appointment, *you will be charged 100% of the cost of the missed appointment.
Salon Cancellations
I reserve the right to cancel an appointment. Should such a cancellation occur within 48 hours prior to your appointment time, a new appointment will be scheduled without additional fees, based on availability.
*The cost will be charged to the card held on file. If no card is held on file, an invoice will be sent via email. No further bookings can be made until the invoice has been paid. If you have booked using a GrabOne voucher, this will void your voucher.